Forklift Training

Students who are deemed competent in the unit of competency will receive a Statement of Attainment recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National units of competency

• TLILIC0003 Licence to operate a forklift truck

Students who successfully complete the Worksafe National Assessment Instrument (NAI) will be eligible to apply for a High Risk Work Licence (HRWL-LF) through Worksafe VIC.
 

Assessment for this course includes the required assessment to attain both the unit of competency and the mandatory assessment required to apply for HRWL-LF.  

Participants must obtain the required unit of competency before undertaking the National Assessment Instrument (NAI), which eligible participants will undertake on the final day of the course.

Pre-Course Study and Assessment
Participants are required to undertake mandatory pre-course study and complete an online assessment prior to attending the face-to-face course.

National Unit of Competency Assessment
Theoretical knowledge will be assessed through a series of quizzes where participants demonstrate their understanding of relevant legislation, safety procedures, risk control measures, and operating requirements for forklifts.

Participants will then undertake a practical assessment involving direct observation of their ability to safely plan, operate, and shut down the forklift in accordance with regulatory and workplace standards.

National Assessment Instrument (NAI) Assessment
The NAI is a nationally recognised assessment tool developed by Safe Work Australia. It covers both theoretical and practical components of forklift operations. This assessment must be completed in English as the mandated assessment conditions do not allow an interpreter to be used during the formal assessment.

This assessment consists of three key components: a theory assessment to evaluate knowledge of safe operating procedures and legislative requirements, a series of calculations to assess load handling and stability, and a practical observation where participants must demonstrate their ability to safely operate a forklift in accordance with workplace and regulatory standards.

Successful completion of all assessment components is required to demonstrate competency and proceed with the HRWL application process.

Free NAI Re-Testing
Participants who are unsuccessful in their first attempt at the NAI assessment may book a second attempt free of charge. Pinnacle encourages these participants to review the course materials independently and return to re-sit the assessment within 60 days. Any additional re-assessment attempts beyond this will incur a fee.
 

This course is suitable for both beginners and experienced personnel.

Pre-Course Study and Assessment
Participants are required to undertake mandatory pre-course study and complete an online assessment prior to attending the face-to-face course.

Age requirements
Participants must be at least 18 years of age. This age requirement is set by Safe Work Australia and enforced by state and territory regulators, and cannot be bypassed, even with parental or guardian consent. Refer to our FAQ for more information.

Language, Literacy and Numeracy skills (LLN)
Participants must have at least a Year 10 level of numeracy, literacy and communication skills and be able to read and write in English. If English is your second language, you must advise us at the time of booking. Contact our Sales and Service Team on 1300 990 810 to determine your eligibility to undertake this training. We will assist you in any way we can, but due to the demands of the regulated assessment process, we cannot guarantee that every applicant will possess the level of LLN required for the assessment.

Evidence of Identification
Participants must provide photo identification. Digital driver's licences will not be accepted. Please note that arriving without this ID will result in you being turned away from the course. 

Pinnacle Safety and Training supplies all required learning materials and safety equipment for this course.

Recognition of Prior Learning
Pinnacle Safety and Training does not offer Recognition of Prior Learning (RPL) for this course. Due to the duration and cost of this short course, RPL assessment would have limited value to participants.

Credit Transfer
Pinnacle Safety and Training offers Credit Transfers for this training product.  A Credit Transfer is granted where the previously attained unit of competency has been achieved. After enrolment, participants are eligible to submit a Credit Transfer application.

It is important to note that while the unit/s of competency are eligible for Credit Transfer, you may be required to resit the training and assessment to meet industry or legislative requirements.

This course requires participants to complete the theoretical learning and assessment before attending the face-to-face component, which takes approximately three hours. Throughout the course, participants may also be required to undertake study tasks and assessment preparation activities to support their success in the NAI Assessment. Participants need to ensure that they allow sufficient time in a quiet, focused study environment to engage with the content and complete all required assessment tasks.

A: Yes. You can be issued with a VIC HRW licence and reside in another state if there are reasonable grounds. If you believe this applies to you, please contact WorkSafe’s Licensing Branch on 1300 852 562 or [email protected] prior to enrolment in this course. Applications are considered on a case by case basis. Also note, when applying for your High Risk Work Licence, you will have to do so at a Victorian Post Office.

A: *Not everyone passes the first go – don’t be embarrassed if this happens. Even knowledgeable people may struggle to answer the technically specific exam, as the answers need to be provided precisely in accordance with WorkSafe Victoria standards. If this occurs, you may study the material in your own time, and return within 60 days to re-sit the assessment, at no charge. Note: additional re-assessments are subject to fees.

A: No. The course fee you paid relates to the formal training you have already received. If you choose not to proceed with this for any reason, no refund or partial refund will be provided. This is in accordance with our standard Terms and Conditions you accept upon enrolment.